Context debt
Leading product in enterprise is different. Every enterprise carries a debt no one names: customer knowledge locked in one PM’s head, decision rationale frozen in a year-old Slack thread, the spec that went stale the day it shipped. Your AI can’t help because it can’t see what your team knows.
AI fed stale context doesn’t fail politely. It answers with full confidence, and the wrong answer scaled across a hundred drafts compounds faster than silence ever did. The orgs pulling ahead aren’t buying better models. They’re paying down the debt: surfacing the reasoning behind old calls, writing down the customer context that lives in memory.
Paying down context debt isn’t infrastructure work. It’s product work. The teams doing it now are the ones who’ll actually capture what AI promises.